Job Overview
Hotel Doorman
Company: ZEUS International Hotels & Resorts
Location: Wyndham Grand Crete Mirabello Bay, Crete
About Us: ZEUS International Hotels & Resorts is a leading Hotel Management firm dedicated to providing exceptional hospitality experiences across Europe.
Position Overview: We are currently seeking a courteous and professional Hotel Doorman to join our esteemed team at Wyndham Grand Crete Mirabello Bay. As the first point of contact for guests, the Hotel Doorman plays a crucial role in creating a welcoming and memorable experience. If you have excellent interpersonal skills, a friendly demeanor, and a passion for providing exceptional service, we invite you to apply for this position.
Key Responsibilities
- Greet guests as they arrive at the hotel entrance, offering a warm welcome and assistance with luggage.
- Open doors for guests entering and exiting the hotel, ensuring a seamless arrival and departure experience.
- Provide guests with information about hotel amenities, services, and local attractions.
- Hail taxis or arrange transportation for guests as requested, ensuring their safety and comfort.
- Assist guests with loading and unloading luggage from vehicles, offering assistance as needed.
- Maintain a neat and tidy appearance at all times, wearing the hotel uniform and adhering to grooming standards.
- Monitor the hotel entrance and lobby area, ensuring security and safety protocols are followed.
- Handle guest inquiries and requests promptly and professionally, providing accurate information and assistance.
- Collaborate with other hotel staff to ensure a smooth flow of traffic and efficient guest service.
- Keep the hotel entrance area clean and organized, including sweeping sidewalks and clearing debris.
- Assist with valet parking services during peak periods or as needed.
Qualifications
- Previous experience in a customer service or hospitality role is preferred but not required
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor
- Ability to remain calm and composed in high-pressure situations, with a strong focus on guest satisfaction
- Physical stamina and the ability to lift and carry heavy luggage as needed
- Professional appearance and grooming, with a neat and tidy appearance
- Knowledge of local attractions, restaurants and transportation options is a plus
- Flexibility to work various shifts, including evenings, weekends and holidays
What We Offer
- Competitive salary commensurate with experience
- Comprehensive benefits package
- Opportunities for professional development and advancement within the organization
- A supportive and collaborative work environment
- Meals provided
- Employee discounts on hotel accommodation
Join Our Team: If you are passionate about delivering exceptional service and enjoy working in a dynamic hospitality environment, we invite you to apply for the position of Hotel Doorman at Wyndham Grand Crete Mirabello Bay. Join our team and be part of creating memorable experiences for our guests. Send your resume in cv@zeusintl.com. Apply now and embark on a rewarding career journey with us!