Job Overview
Job Vacancy: Hotel Bellboy/Bellgirl
Position overview: We are currently seeking a friendly and proactive individual to join our team as a Hotel Bellboy/Bellgirl at Wyndham Grand Athens. As a key member of our front-of-house staff, the Bellboy/Bellgirl will be responsible for providing exceptional service to guests by assisting with luggage, providing information, and ensuring a smooth arrival and departure experience. If you have excellent communication skills, a positive attitude, and a passion for hospitality, we invite you to apply for this position.
Key responsibilities:
- Greet guests upon arrival at the hotel entrance with a warm and welcoming demeanor.
- Assist guests with luggage, transporting bags to and from guest rooms as needed.
- Provide information about hotel amenities, services, and local attractions to guests upon request.
- Escort guests to their rooms and familiarize them with room features and amenities.
- Handle guest inquiries and requests promptly and professionally, providing accurate information and assistance.
- Maintain cleanliness and organization in the lobby and entrance areas, including clearing clutter and debris.
- Collaborate with other hotel staff to ensure a seamless guest experience, including coordinating with front desk agents and valet parking attendants.
- Monitor guest activity in the lobby area and report any suspicious behavior or security concerns to management.
- Assist with other duties as assigned by hotel management to support overall operations.
Qualifications:
- Previous experience in a customer service or hospitality role is preferred but not required.
- Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues.
- Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
- Physical stamina and the ability to lift and carry heavy luggage as needed.
- Professional appearance and grooming, with a neat and tidy appearance.
- Knowledge of local attractions, restaurants, and transportation options is a plus.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Possession of a valid driver’s license is required.
Education: High school diploma or equivalent required.
Join our team:
If you are a team player with a passion for providing exceptional service and creating memorable experiences for guests, we encourage you to apply for the position of Hotel Bellboy/Bellgirl at Wyndham Grand Athens. Join our team and be part of delivering hospitality at its finest. Send your resume in cv@zeusintl.com. Apply now and take the first step toward a rewarding career with us